Why does the total monthly amount look higher than the plan price?

The total may include both the base subscription and additional seat charges beyond the seats included in the plan.

Why are payment fields blank or marked unavailable?

Some billing details are managed directly through Stripe or may not yet be surfaced on the page. Use Manage Billing for the full billing administration experience.

Where do I update payment methods or view invoices?

Use the Manage Billing button to access Stripe, where all billing administration is handled securely.

Why does a feature say Coming Soon?

The feature is on the roadmap or in rollout but is not yet available for active use.

Does this page replace Stripe?

No. This page provides visibility and summary information within ScaleBoss. Stripe remains the platform for payment and subscription administration. In summary The Billing section gives you a clear view of your ScaleBoss account's commercial health in one place — covering plan pricing, seat usage, AI consumption, and feature availability — while routing payment and subscription management to Stripe via the Manage Billing button.

Scale B.O.S.S.Knowledge BaseKnowledge Base

4/30/2026

Managing Your ScaleBoss Billing, Seats, and Subscription

Scale B.O.S.S.

by Good to Growing, Inc.

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